So you’ve been assigned a task by your adviser, or you see a “Checklist” in your dashboard? This guide helps you understand what these items mean and why they are essential for your financial security.

What is an Adviser Checklist?

A checklist is a series of internal and client-facing steps that ensure your advice is compliant, accurate, and high-quality. When you see these in your Tasks list, it means we are moving through a specific advice process.

Common Checklist Items

  • ID Verification: A legal requirement before we can provide formal advice.
  • Fact Find Review: Ensuring the data in your Living Profile is 100% accurate.
  • Strategy Drafting: The technical work of modelling your financial future.
  • SOA Generation: Creating your formal Statement of Advice document.

Why some tasks are “Read Only”

You might see tasks that you can’t “check off” yourself. These are often milestones that only your adviser can complete once they have verified certain documents or received confirmation from a third party (like an insurance provider).

How to help the process

  • Upload evidence: If a task asks for a document, upload it to the Document vault and mark the task as “Done”.
  • Be prompt: Many tasks are part of a sequence. If one step is delayed, the whole advice process might pause.

Next steps